Poor Communication in Workplace Essay

This redact evaluates the problem of communion in brasss. It is based on my experience in Y bug outh Health Partnership Organization. This organization works to improve health infrastructure in pitch to enhance health outcomes in communities. conference is key to success of any organization. It determines whether an organization pass ons succeed in its military mission or non. In spite of a lot of effort lay to improve dialogue, some factors still sham and hinder effective talk.In Youth Health Partnership Organization, there existed differences between the authorization of employers message and what employees interpreted it. The attention normally shine that that the way they occur is received and interpreted sound by employees. However, this is not always the case. RopeASW conducted a survey in 2009 where they found out that 55% of managers who responded to the survey assume they fall out well with workers. 65% of employees said that their seniors do not communica te well (Z aremba, 2010).In my study I found out that need of credibility increases the converse gap between employers and employees. Many employees do not deal what they are told by way. This study steers that employees with longer tenure are less likely to belief their superiors than new employees.This proposal impart decoct on all causes of intercourse problem. It will as well as give testimonial in redact to give good solutions to eliminate this problem. It contains a expiration at the end.Statement of Problem communicating is the most important and radical activity of a company. In organizations, converse is becoming more multiform because of work activities and multi-cultural environment which is becoming complex at high rate. availableness of high transmission media also contribute to conversation breakdown (Zaremba, 2010).Companies are required to focus more on confabulation so that they mess effectively increase project satisfaction in work govern. lack of good communion leads to actions not completed. Management ends up being out of touch with the staff that it needs to motivate so that the company provide operate at full potential. Poor communicate affects even the node department making the company lose sales. It also makes organizations making pitiable decisions which affect the progress of the company. The company ends up losing workers and money. Many researchers have researched astray on communication issues. However, there has been few studies in this area.The need for this attend is to explore the effects of unretentive communication, causes and solutions to the problem. The proposal is important to companies as it will help them put in place communication networks. These networks give polar perspectives of employees. It will also assist companies boost the morale of employees as well as increasing occupation satisfaction. These benefits will be derived from this study.Management forge This section conta ins my qualification for carrying out project research. It also contains cost incurred. I al gear up books and articles on communication, hence I apply most of my period sifting through randomness, wait oning for key results. The only cost I incurred was in printing and copying articles. I obtained all sources of belles-lettres limited review from university library. My experience in Youth Health Partnership Organization helped me to adopt proposed literature review.Literature Review I started the project with the go throughing that communication is the foundation of any organization. I discovered it is important to evaluate the solutions to communication problems. I reviewed relevant literature to yield my study. I used literature related to communication opposites expressed the effect of communication on job satisfaction of employees. I other literature showed the perception of both male and female in the organization. Finally, I included literature that dealt with w ays of modify communication. Zaremba(2010) argues that there exist differences in the way male and female employees comprehend communication looks of their seniors. According to Zaremba (2010) managers leadinghip style, conflict management skills contribute to effectiveness of communication.Research Methodology In this research, different methods were used to collect tuition and data. Primary sources used were interviews and conversations. Journals were used as helpary sources.Variables I used formal communication, daily communication and communication humor as my variables. The triplet variables were touch on by various issues.Communication climate This is the atmosphere that is created by pot who use listening skills, verbal and non-verbal communication skills. It requests how communication takes place in an organization. The environment in which communication is taking place determines if communication will take place or not. Communication climate is affected by various factors and one of them is credibility (Klyuknanov, 2013). Credibility involves the qualification of the sources of training. It also involves the consistency with which knowledge is applied and the overall reliability.Credibility starts from the top train management and it trickles down to the middle level managers up to operational level. If workers believe that that their seniors lack credibility this contribute to poor and closed communication climate. The befriend factor that influences communication climate is trust. Trust is a firm belief on the ability, integrity and character of a person. Whenever employees lack trust in their manager, communication is hindered. This is because lack of trust brings suspicion (Zaremba, 2010).Openness also affects communication climate. Openness is said to be a free expression of ones conviction and true(p) find oneselfings. It also refers to the ability to receive new ideas, relationships and new experiences. If mess ar e not typeset to express their ideas and opinions, then effective communication does not take place. breeding cannot be shared where people fear retaliation or being betrayed (Rayundu, 2010).. Another factor the impacts on communication climate is existence of rumors. Poor communication is caused by exaggerated rumors and un kind-hearted ones. At the same time, when rumors are innocuous, good communication climate is enhanced. regularisation of assertiveness is the last factor. Enforcement of rules may or may not affect communication. Strict rules frustrate high performers. They also contribute to inflexibility.Formal communication These are means of communication that are controlled by management. It involves sharing of ideas that support clear agendas where interaction of employees is structured. Formal communication can be in written or unwritten form. Written forms include newsletter, letter of congratulation, memos, and judicial advisories. Non written forms include tel ephone calls, meetings, interviews and conferences. Problems arises when one caries communication outback(a) the established channels. My research has revealed that if one tries to solve a problem in another persons area, it leaves people in that areas feeling modify and taken for granted.Informal communication This is spontaneous and casual communication. It involves rumors, casual conversations and grapevines. Information is shared in socializing workers through conversation, text messages, telephone calls and electronic mails. Informal communication does not follow lines of authority. This can be utilise to create an atmosphere of fear and suspicion (Rayundu, 2010).RecommendationsOpen communication climate The management should establish supportive environment where workers can pass information to their seniors without fearing and being certain that the management will accept is the way it is without whether boastful or good, favorable or unfavorable. They should also e stablish participative environment. This is an environment where employees feel that whatever they have to say counts. Best ideas and suggestions that improve productivity comes from workers in assembly line. Employees in customer care department are introduce with a lot of information that can spell doom to selling effort.Employees share information with management when they feel that they are treated as participants who are legitimate in the company. The management should focus in lessen complex reporting procedure, harsh regulatory policies, bureaucracy, and encumbering paper work because they discourage employees from participating actively. Actions should to be taken to encourage subordinates to participate actively. Managers, team leading and supervisors must learn to listen to grievances, suggestions, complains and respond accordingly. Supervisors must be ready to open up to criticism that is brought by participation of employees and be ready to correct their behaviors an d explain them. Management should ensure that supervisors and employees collaborate in vagabond to have an open communication climate.Trusting Environment Parties involved in sharing information must always tell the truth. This improves credibility of information communicated. Management should make sure they do not give contradicting information. For an organization to have good communication climate, it must ensure that information is true and the source can be trusted. This is because the belief in a person to be able to convey correct information is essential. Managers, team leaders and supervisors should lower their defenses in order to encourage sharing of information in an honest way such that truth is promoted. Appropriate action should be taken to follow communication intentions.Listening actively During communication process, participants should shot full attention. ane should turn and lean forward towards the other party. substance contact should also be maintai ned during conversation. To enhance ones ability, non verbal signals should be incorporated. iodin should let his colleague know he or she is listening by nodding his head, smiling and by making facial expressions. Arms should be kept folded and fists unclenched. During formal or informal communication, feedback should be attached by paraphrasing the other persons ideas.Having knowledge Communication is always hindered whenever people of different cultures are involved in cross culture communication. It requires that one understands the potential problem and work on overcoming them. Whenever one is not successful, he should make necessary adjustments in order to succeed in the next period. When different languages are involved, misunderstanding increases due to translation. People need to bee aware that both verbal and non verbal communication has different meaning to different people. Cross cultural communication is hindered by verbal and non verbal communications because hav ing different meaning.One should be forgiving and patient with others when a problem arises. A hostile, forceful and aggressive employer leads to poor communication. One ought to progress slowly rather than quickly whenever different cultures are involved without assume that you already know. When one is in a heat conflict, he or she should stop and think before he or she acts. Withdrawing gives a chance for one to reflect and think on the topper course of action before acting. Having knowledge of cross cultural communication will help one to listen reflectively. One should also sustain good behavior at the right place because what is considered as a good behavior may be a bad behavior in another culture. One can decide whether to stand when talking, look someone in the yes or not. Cultures have different ways of expressing emotions during communication. Sme people yell while others cry while angry. Others do not show any emotion. Overcoming these issues is only by being aware of the problemOne should also give a summary of what the other person is saying. I also recommend asking appropriate and effective questions. This may involve simple things such as asking question in order to clarify ideas or points that are not clear. One should also keep open minded. Focusing on ones goals, questions and problems hinders one from listening, absorbing and understanding the other person. Interruptions should be kept at minimum and the speaker should be given enough time to finish whatever he is saying.Win-win approach The management should use win-win approach in communication. When should concentrates on the needs and interest of speaker. One should not aim to gain victory or gain dumbfound over other people. In order to create good will among employees, win-win approach should be used because severally person understands the needs of each other in this approach. In order to achieve this, employees should be further to have self disclosure. They need to be enco uraged to open up to their colleagues. They should be taught to appreciate and accept themselves first in order to be in a position to share information with other employees. This provides feedback to his or her colleagues on how their behaviors affect him or her. At the same time, supervisors should have empathy. They should evidence to understand and feel what others goes through. They should learn to respond to what is said, retain distance and objectivity, understand feelings of others in the message and also understand the content of the message. This will at last lead to win-n situation that boost communication.Conclusion The focus of this proposal is to come across a problem in the work place and develop a solution to that issue. For this purpose, I identified poor communication as a major problem in workplace. I focused on terzetto dimensions to communication. Communication climate can have a positive or negative effect on communication. It should be a supportive and participative climate. The second dimension is formal communication and the last one is informal communication. The recommendations I discussed in this proposal is for companies to maintain open communication climate, have a win-win approach to communication, create trusting environment. Participants should learn the skills of listening actively. This will not only improve communication but also increase job satisfaction.ReferencesKlyukanov, I. (2013). Digital humanities, scholarly communication and communication science. Modern communication studies, 2(1), 43-53.Rayudu, C. S. (2010). Communication (Rev. ed.). Mumbai India Himalaya Pub. House.Zaremba, A. J. (2010). Organizational communication (3rd ed.). New York Oxford University Press.Carrire, J., & Bourque, C. (2009). The effects of organizational communication on job satisfaction and organizational commitment in a trim down ambulance service and the mediating role of communication satisfaction. Career Development International, 14(1), 29-49.Ryabova, I. (2013). Communication components of management and organizational culture of the company. Modern communication studies, 2(2), 13-40.Book, I. (2009). Communication. Chicago World Book, Inc.. solution document